FAQs

FAQs

Why should I make Gomalon my wellness companion?

Well, Gomalon is your one stop shop for everything wellness! It gives you a platform where you can linger around and get information about the wide array of services that are listed. Only thing you’ll need to do is, sign up with Gomalon (For free!). Once this is done, you’re a free bird to book any service and venues of your choice at your preferred time! It can’t get any cooler than this! We are always there to make way for a better you, today! So, get onboard with us and start exploring. We’d love to have you with us!

To become a part of the Gomalon family, click on the Sign Up button on the home page. You can register with your Facebook or Twitter account too. You also have a choice of creating an account with your e-mail address and a password (It’s that simple!)

You can enter a name and picture that will appear on your profile page and next to your user reviews. The name can be your actual name or something more anonymous (We promise not to disclose your details at any cost!) These can be added later and changed at any time.

Then simply click SignUp, check your e-mail to confirm, and get started! A world of Wellness await you!

Click on your screen name at the top of any Gomalon page. In your Profile, click Edit Settings. We give you the option to add/edit/delete your display picture, your contact details, bio and other preferences.

If you're facing problems here, please contact us

Every month, Gomalon sends out a newsletter tailored to your home city, and individual preferences. The newsletter showcases new centres near you, gives the latest buzz from our blogs, updates on your favourite places, and more.

Click your screen name at the top of any Gomalon page. In your profile, click Edit settings, then scroll down to Email Settings and click Manage. To subscribe, put a check next to Newsletter, and click Save Changes. To unsubscribe, uncheck the box.

When signing in you can click on the 'Forgot Password' link below the sign up area. You will immediately be redirected to a new page where you will be instructed to fill in your registered email address. Soon after, you will receive an email with a link to 'reset your password'

We, at Gomalon understand that not everyone is familiar with terms like Abhyangam or know about the nuances involved in a Shiatsu Therapy. We encourage you to browse through our knowledge base which would help you make better decisions while availing a treatment, therapy, or any other service. We promise that, at the end you will feel relaxed like never before!

We at Gomalon, assure you that all our venue partners are of premium quality! We provide you with reviews and ratings from previous bookings as your experience matter the most to us. As an icing on the cake, we provide you with quality pictures of the venues as well. Like they say, a picture is worth a thousand words! After all, we are "Your trusted online wellness portal”.

If the center you are looking for is still not visible, it is probably because the center is not yet listed on Gomalon. You can go to our Contact Us and request listing of the center so that everyone gets to know about your favourite salon/spa/gym.

After choosing a service provider of your interest, you can book an appointment by clicking on ‘Book Appointment’. You can book an appointment for your preferred service on a date and time of your choice. As soon as payment is done, you will receive a confirmation SMS and an e-mail of the same. It is as simple as it can get!

To cancel/reschedule an appointment that you have booked, go to your account page and click on the particular appointment you want to cancel/reschedule, and then click 'Cancel / Reschedule Appointment'.

To report a centre as temporarily (or permanently) closed, or is giving a bad service, please click Contact Us at the bottom of the listing and let us know.

Gomalon prohibits certain things from reviews, including profanity, personal attacks, and legal issues. It’s possible that your review was in violation of one of those things. Negative reviews are perfectly alright, however, we encourage you to re-post your review, possibly in more general terms.