Cancellation and Refund Policy

Cancellation and Refund Policy

Timed or dated appointments

GOMALON offers a 3 hours ‘change of mind’ guarantee on an appointment scheduled, if you cancel your appointment before 3 hours of your appointment schedule we will give you 100% refund to the original method of payment, subject to our Partner Cancellation Policy. After 3hrs if you do not show up to the appointment schedule we offer a credit note to your GOMALON WALLET for the full value of the purchase. GOMALON WALLET can only be used online and must be redeemed in participating vendors.Booking id will be redeemed only once service is availed.

All of our partners have a cancellation policy which means no bookings can be amended or cancelled within a specific period leading up to the date of your appointment. For example, a policy of 3hrs means no booking can be amended or cancelled within 3hrs leading up to the date of your appointment.

Gomalon offers 3 hours ‘change of mind’ guarantee, which begins the time after purchase. If you change your mind, we will give you a 100% refund using your original method of payment. A Gomalon Gift Voucher cannot be refunded once redeemed. After 3 hours we offer a credit note to the full value of the of the money in Gomalon Wallet..